FAQ
Ordering
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style of your choice.
Do I have to pay duties and taxes?
As a valued customer we cover all duties and taxes for you, you don't need to pay anything extra.
How many days does it take to ship a product?
To minimise waste all our products are made to order. It can take 7 working days to ship the product.
Shipping, Returns & Exchanges
We use all major carriers like DHL, Fedex, UPS and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Yes, we have worldwide free shipping.
Do I have to pay for delivery?
We offer free delivery worldwide. There is no minimum order requirement for this too!